Q: Why don't you have offerings for different dates during the US Open?
A: After many years of attending the US Open, we feel that the first three days of the US Open offer maximum tennis at a great price.

Q: Is there any flexibility with the hotel bookings?  What if I want to leave a day early or stay a day late?
A: Yes.  Contact us with your desired dates and we'll customize an offering for you.

Q: When should I arrive?
A: Hotel Check In is at 3:00pm on Sunday August 28.  We suggest arriving that afternoon or evening.  We will solicit your flight information to arrange your transportation from the airport to the hotel.

Q: What if I fly into JFK or Newark instead of La Guardia?
A: No problem!  The package was priced based on ground transportation from La Guardia so a small additional fee may apply.

Q: How will our tickets be delivered?
A: Your tickets will be available for pick up at Hotel Edison from a Topspin Travel representative.

Q: What if I don't want night session tickets?
A: We included the night sessions in the package because it adds flexibility in terms of seeing some of the top players and mitigates some risk in the event of inclement weather.  If it rains during the day you may really want your night tickets!

Q: What happens in the case of inclement weather?
A: If the US Open declares a session a "rain out", we will refund the face value of your ticket for that session (please retain your ticket stub).  No other refunds will be made.

Q: What are my payment options?
A: You can pay by credit card using PayPal on our home page.  If the people in your group would prefer to split the cost of a trip please contact us and we will invoice each member of your party separately. If
you prefer to pay by check please contact us by phone
(1-734-926-9826) or email (info@topspintravel.com) for further instructions.

Q: What is your refund policy?
A: Full payment is required within 6 months of the event. Cancellations prior to June 28, 2011 will receive a full refund minus $250 per person cancellation fee. No refunds will be made on or after June
29, 2011.

Q: What if my question wasn't answered here?
A: We are here to answer your questions.  Call (1-734-926-9826) or email (info@topspintravel.com) us and we will get back to you soon.

Email us at info@topspintravel.com or call us at 1-734-926-9826